I am always greeted with a friendly hello and smile. The staff makes sure that any questions or concerns are addressed in a timely manner. Great place to have my car serviced.
I bought a car from Volkswagen and everyone there are so nice and very patience. Maria helped me with all the process. She helped me a lot can’t thank her enough. She took her time to take care of us and even run my credit by just texting. I have a difficult schedule and don’t have enough time to talk. But she did a great job.Chelsea in Finance was awesome she understood every point of me. Very helpful and nice.
Always speedy, friendly service at Baxter VW
On 2/09/2019 I went to the Volkswagen dealership in Omaha, NE to test drive a Passat. I didn’t make an appointment, I just showed up. I think they were busy because upon my arrival because no one greeted me and I stood around for 10-15 minutes waiting for help. Eventually I asked the front desk lady if a sales associate was available and I was immediately greeted by Brandon. I told Brandon I wanted to test drive a Passat and he dropped everything he was doing and got a Passat for me to test drive. Brandon was a great guy. Unfortunately, I was in a rush and Brandon was understanding and didn’t put on the sales pitch heavily, which I appreciated. When the time comes to buy a Passat, I’ll definitely work with Brandon.
Our salesperson, Mark, was very professional and knowledgeable. He had the vehicle we were looking at ready to drive and it was very clean and detailed by their service department. This is the 4th vehicle that we have purchased from the Baxter franchise of dealers and we have always been treated very fairly and respectfully. Their service departments are also very fast and fairly priced and do excellent work.
Sasha made my buying experience simple! She really took the time to explain the features and details of the cars that I test-drove. Even after my purchase was complete, she reached out to me to let me know she was always available should I have any questions. She is super and I look forward to working with her in the future!
Mark makes getting my car serviced quick and easy every time!
Leave Us A Review